Returns & Exchanges
At Luggage Depot, we want you to travel with confidence, which is why we offer a 30-day return policy on all unused luggage and travel accessories. If your gear isn't the perfect fit for your next journey, we've made the exchange and return process simple and hassle-free.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused luggage in its original packaging, ensuring all hangtags, protective films, and dust bags are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any old shipping marks.
Drop Off and Refund
Drop your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing